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What You Agree To When You Use jili7org

These terms set out your rights and our responsibilities across every account action — from opening your wallet to cashing out via GCash, Maya, or InstaPay. Access to the platform depends on local law and is available where local regulations permit eligible accounts.

Account TermsPrivacy and DataGCash · Maya · InstaPay PolicyDispute ProcessPhilippine Law Context
jili7org What You Agree To When You Use jili7org
POLICY CONTACT PATHS

Reach Us About Legal or Account Queries

If a term on this page affects your account and you need clarification, our support team handles policy questions the same way they handle payment issues — with a direct response tied to your account record. You can reach us through live chat, email, or by submitting a request through the account portal.

Live Chat Open chat from within your account dashboard. Policy and dispute queries are routed to a dedicated queue separate from general game support.
Email Support Send your legal or data query to our support address. Include your registered account number so we can pull your transaction and consent records without delay.
Account Portal Request Log in on mobile or desktop, go to Help, and submit a formal request. Submissions through the portal create a tracked ticket with a reference number for follow-up.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Rights

Your account information and payment history are handled under a clear retention and access framework. We keep only what is needed for account operation, dispute resolution, and regulatory compliance — nothing is shared with third parties for marketing without your explicit consent.

Data Retention

Transaction records linked to GCash, Maya, and InstaPay deposits and withdrawals are retained for the period required by applicable law. You can request your data log at any time.

Cookie and Session Policy

We use session cookies to keep your login active across a mobile browser or desktop tab. Persistent cookies for analytics can be cleared from your device browser settings at any time.

Account Security Practices

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately — we can lock the account within minutes.

Change and Deletion Requests

To update your registered details or request account closure, submit a verified request via the account portal or email support. Identity confirmation is required before any change is processed.

Common Questions About Our Terms and Policies

These are the questions we hear most often from accounts in the Philippines about how our legal terms work in practice.

Yes. Submit a data request through the account portal or email support with your account number. We compile GCash, Maya, and InstaPay records and send them to your registered email within the timeframe required by applicable rules.

Dispute resolution follows the terms set out in your account agreement. Access to the platform depends on local law, so the applicable legal framework will reflect the jurisdiction in which you are eligible to hold an account.

We send a notification to your registered email address and update this page at least seven days before any change takes effect. The effective date is always shown at the top of the updated document.

Yes, before the effective date of any update. Contact support via live chat or email, confirm your identity, and we will process closure without penalty. Any eligible balance is settled to your linked e-wallet.

Registration data — name, contact number, and linked payment method — is stored securely and used only for account operation, identity verification, and legal compliance. It is never sold or shared for third-party marketing.

Funds are held in a protected state during any review period under our standard dispute protocol. Once the review concludes, eligible balances are either released to your account or returned to your registered GCash or Maya wallet.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.